General terms of sale

Application of the Terms of Sale.
These Terms of Sale apply, without restriction or reservation, to all sales concluded by Champagne Terroirs etc to non-professional buyers (the CUSTOMERS), desiring to purchase the products proposed for sale on its website These Terms of Sale are available on this website at any time.
This implies that the fact that a CUSTOMER confirms its order on the Internet site, is the full acceptance of these Terms of Sale in their entirety.
Unless there is evidence to the contrary, the data recorded by Champagne Terroirs etc constitute proof of all the transactions. The products presented at are available for sale in the following territories: France and Corsica.
Offers of products are subject to available stocks. Product availability information is provided directly online at the time of placing the order.

Shop on line.
The prices indicated are all tax inclusive. The shipping costs are determined according to the desired quantities, these costs are given all tax inclusive, and are valid for a shipment delivered to one and the same address, in metropolitan France and Corsica.
The rates are valid until 31 December 2019 only for Metropolitan France and Corsica and updated annually. For any other destination, you can contact us directly by phone at +33.(0)
Our bottles are packaged in wooden boxes.

Champagne Terroirs etc undertakes to accept orders made by Internet in the terms of these General Terms of Sale and within the limit of the available stocks. In the event of a stock failure, we will provide you with the necessary supply times to obtain the desired product or we will provide you with a replacement product. Also the Spring Champagne Off evening with a limited number of places, when they will all be sold, we will make it known on the site and the sale will be completed for the year.
By validating the order, the customer declares that he has read and accepted these General Terms of Sale.
Any order will only be taken into consideration after receipt of payment and will be confirmed by email. We reserve the right to refuse all orders, non-compliant or doubtful, as well as those from a customer with whom there is any dispute.
You can place an order only for the container of bottles by mail (a purchase order is available online) or internet. On the order can be paid by credit card or cheque (exclusively issued in France). Online payment by credit card is secured by Crédit Agricole.
To pay by cheque, print the purchase order and slip it in a postage-paid envelope along with your payment by cheque payable to Champagne Terroirs etc. Your order is sent to you upon receipt of the purchase order and payment.
For the purchase of the evening of Champagne Terroirs etc, it can only take place online. Tickets will also be sold during the evening, but only if seats remain available.

Payments can be made directly on this site by Visa or MasterCard, secured by Crédit Agricole.
The other means of payment for an order are cheques denominated to the order of Champagne Terroirs etc as a member of a management center approved by the tax administration (issued in France), transfers or possibility of remote sales by credit card for the sale of the box. For the sale of the Off du Printemps des champagnes evening, payment will be made exclusively by credit card on the site (even during the evening in case of seats still available).
Payment is net and undiscounted.
The order is validated upon receipt of payment.
To protect us from fraud, in case of doubt about the validity of the payment, we reserve the right to ask you for additional information.
All payments are made in Euros.

Delivery times for orders may vary from 2 to 20 business days after receipt of payment if we have inventory at the time of order. In non-working days are included Saturdays, Sundays and holidays, as well as days when road transport is prohibited. The order is delivered to the delivery address chosen by the customer. We are committed to making every effort to deliver the products ordered in a timely manner. But our delivery times are indicative. We cannot be held responsible for any delays caused by the carrier (or strikes). Potential delays do not give the buyer the right to cancel the sale, refuse the goods or claim damages. In case of problems, please contact Christine Scher-sévillano, secretary of Champagne Terroirs etc at +33.(0)
If you are absent on the day of delivery, you will find a notice of passage in your mailbox, you will then simply have to contact the telephone number indicated on it for the carrier (except for the shipment by the Post Office) represents the day fixed by agreement between you within 7 days from the date of the notice of passage. Beyond that, Champagne Terroirs etc gives itself the right to charge you storage costs, which the carrier itself will then claim from it. The CUSTOMER may request to be contacted to be notified of the delivery day in the comment section.
In the event of a shipment by the Post Office, the CUSTOMER cannot ask to be contacted beforehand and he must then himself go to the Post Office, in case of absence, to remove his packages with his notice of passage.
Wines travel at the risk of the recipient. Customers must carefully check their parcels upon delivery in order to immediately issue any reservations to the carrier. If the parcel arrives in poor condition, it is still best to refuse delivery. We will reimburse you or send you a new package.
The information stated by the purchaser, when the order is placed, involves the latter: in case of error in the description of the consignee’s contact details, the seller cannot be held responsible for the impossibility of delivering the product. Additional shipping costs may be charged to the CUSTOMER if the CUSTOMER modifies the delivery details when the latter has already left the premises of Champagne Terroirs etc.
Champagnes are usually packaged in wooden boxes available in one place.

Annual Holidays: All orders placed between August 1st and August 31st will be delivered in the first two weeks of September.

Damaged or missing packages.
If you notice missing packages or broken bottles at the time of delivery, it is imperative that you indicate this on the delivery slip before you sign and return it to the delivery person. And report it to us immediately at +33.(0) to Christine, so that we can operate the insurance of the carrier and so quickly return the missing or broken parcels. Unfortunately, we won’t be able to do anything if you haven’t put it on the delivery slip. So let’s pay close attention to receiving packages.

Transfer of the property.
The transfer of ownership of Champagne Terroirs etc, for the benefit of the CUSTOMER, will be carried out only after full payment of the price by the latter, regardless of the delivery date of said champagnes.

Applicable tax.
Applicable taxes are French taxes. The total amount includes excise duties (taxes on wine) and VAT at the strict rate.

Right of withdrawal (right of return).
The CUSTOMER has, in accordance with the law and without having to justify reasons or pay penalties, a period of withdrawal of 7 clear days from the delivery of the products to returnChampagne Terroirs etc to the address of its registered office for exchange or refund, provided that the products are returned in their original packaging and in perfect condition within 8 days of delivery. The sums paid by the CUSTOMER, including delivery costs, it will be fully refunded by bank transfer to the account indicated for this purpose by the CUSTOMER within a maximum period of 1 to 4 weeks which begins to run from the exercise of the right of withdrawal. The costs incurred by Champagne Terroirs etc by the return may nevertheless be charged to the CUSTOMER.
Regarding the Off evening of the Printemps des Champagnes, in case of cancellation, the fees paid will be refunded to 90%, 10% remaining to the group for management fees. Attention the payment will be kept in full if the cancellation takes place within 10 days before the event.

Limitation of liability of Champagne Terroirs etc and warranty.
Considering article 1641 of the Civil Code, the website of Champagne Terroirs etc is bound by the guarantee because of the hidden defects of the thing sold which make it unsuitable for the use to which it is intended, or which so diminish this use, that the purchaser would not have acquired it, or would have given only a lesser price, if they had known them.
Any warranties are excluded in the event of misuse, retention, negligence or non-maintenance by the CUSTOMER, as in the case of normal wear of the property or force majeure. The guarantee is also excluded if the CUSTOMER does not prove that he has complied with the following conditions of preservation: in a cellar with a temperature between 10°C and 13°C (average rate over the year of 13 degrees), with a moisture content of between 70 % and 80 %, storage protected from light and foreign odours, bottles lying down).

Under this article the customer has six months to report in writing (email or mail) a hidden defect in Champagne Terroirs etc which will then contact the customer to arrange the repatriation by a carrier of the products presumed defective for expert free for the customer
At the end of the appraisal and in case of defect found by the Champagne Terroirs etc it will be proposed to the CUSTOMER the replacement of the products under warranty deemed defective or the reimbursement of the returned products.
Products sold on the website comply with the regulations in force in France.
Photographs, illustrations, tasting or presentation tips accompanying products on the website have no contractual value and therefore cannot be held liable to Champagne Terroirs etc if errors have been made. The CUSTOMER is solely responsible for the choice of the products, their preservation and their use. Champagne Terroirs etc will not be considered to be responsible or failing for any delay or non-execution resulting from the occurrence of a case of force majeure usually recognized by French jurisprudence.

Protection of the minors.
In accordance with Article L. 3342-1 of the Public Health Code applicable to websites selling alcoholic beverages on the Internet, which provides that the sale of alcohol to minors under the age of eighteen (18) years or more in certain countries.

Information and liberty.
Pursuant to Law No. 78-17 of 6 January 1978, it is recalled that the personal data requested from the CUSTOMER are necessary for the processing of its order and are intended for internal use by the Champagne Terroirs etC. The CUSTOMER has a right of access, modification, rectification and opposition as regards information concerning him, under the conditions laid down by law and regulations in force and which are specified in the Legal notices tab accessible on the website.

Responsibility and Applicable Law.
Champagne Terroirs etc recalls that alcohol abuse is dangerous to health, and that it is not responsible for the consequences of its consumption.
These general conditions of sale are subject to the application of French law. Contractual information is presented in French.
In case of disputes, the client will address Luc Gaidoz, president of Champagne Terroirs etc, as a priority, in order to find an amicable solution. In the event of failure of negotiations, the court of the registered office of Champagne Terroirs etc will have sole jurisdiction for any dispute arising from the application of these general conditions of sale.